TERMS OF SERVICE – Lunar Luxe
OVERVIEW
Welcome to Lunar Luxe ! The terms “we”, “us” and “our” refer to Lunar Luxe. Lunar Luxe operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Lunar Luxe is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your region and have consented to allow any minor dependents to use the Services on your devices.
To use our Services, you may need to provide personal details such as email, billing, payment, and shipping information. You confirm that all information provided is accurate and complete.
You are responsible for maintaining the confidentiality of your account and for all activities under your account.
SECTION 2 - OUR PRODUCTS
We strive to display our products as accurately as possible. However, actual colors or appearance may vary depending on your device.
We do not guarantee that product quality or appearance will meet expectations exactly as shown.
All product descriptions and availability are subject to change without notice.
SECTION 3 - ORDERS
Placing an order constitutes an offer to purchase. Lunar Luxe reserves the right to accept or decline any order.
Orders are confirmed only after payment is processed. Once confirmed, cancellations may not be possible.
Returns and exchanges are governed by our Refund Policy [LINK].
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions may change without notice. The final price will be shown at checkout.
You agree to provide accurate billing and payment details.
You confirm that you are authorized to use the provided payment method and will pay all charges, including applicable taxes and shipping.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping delays. Delivery timelines are estimates and may vary due to external factors such as courier delays or unforeseen circumstances.
Risk of loss passes to you once the product is handed over to the shipping carrier.
SECTION 6 - INTELLECTUAL PROPERTY
All content on our website—including images, text, graphics, and design—is the property of Lunar Luxe and is protected by intellectual property laws.
You may not reproduce or use any content without written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties. Your use of these tools is at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Our website may include links to third-party sites. We are not responsible for their content or practices.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Lunar Luxe is powered by Shopify. However, all purchases are made directly with Lunar Luxe. Shopify is not responsible for any transactions or issues arising from your purchases.
SECTION 10 - PRIVACY POLICY
Your personal information is handled according to our Privacy Policy [LINK]. Shopify may also process data to provide services.
SECTION 11 - FEEDBACK
Any feedback you provide may be used by us without restriction. You confirm that your feedback does not violate any third-party rights.
SECTION 12 - ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to update or cancel orders if necessary.
SECTION 13 - PROHIBITED USES
You may not use our Services for unlawful purposes, including fraud, abuse, or violation of laws or rights.
SECTION 14 - TERMINATION
We may suspend or terminate your access to our Services at any time without notice if Terms are violated.
SECTION 15 - DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” without warranties of any kind.
SECTION 16 - LIMITATION OF LIABILITY
Lunar Luxe shall not be liable for any direct or indirect damages arising from the use of our Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Lunar Luxe and its affiliates from any claims arising from your use of the Services.
SECTION 18 - SEVERABILITY
If any part of these Terms is found invalid, the remaining provisions will remain enforceable.
SECTION 19 - ENTIRE AGREEMENT
These Terms constitute the full agreement between you and Lunar Luxe.
SECTION 20 - ASSIGNMENT
You may not transfer your rights under these Terms without our consent.
SECTION 21 - GOVERNING LAW
These Terms are governed by the laws of India, and disputes will be handled in the appropriate courts.
SECTION 22 - HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 - CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services indicates acceptance of those changes.
For any questions, feel free to contact us at our support email.
