📦 Shipping Policy – Lunar Luxe
At Lunar Luxe, we aim to deliver your favorite beauty essentials with care, speed, and reliability. Please review our shipping policy below:
🕒 Processing Time
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Orders are processed within 24–48 hours of confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
🚚 Shipping & Delivery Time
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Standard delivery within 5–7 business days (may vary based on location).
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Metro cities usually receive orders faster, while remote areas may take a little longer.
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Once your order is shipped, tracking details will be shared via email/SMS.
💳 Payment Options
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Prepaid Orders: Processed and dispatched on priority.
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Cash on Delivery (COD): Available across most pin codes. Kindly keep the exact amount ready at delivery.
📦 Shipping Charges
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Free shipping on all prepaid orders.
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A nominal shipping fee may apply to orders below this amount or for COD orders (shown at checkout).
🚫 Non-Delivery / Delays
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If you are unavailable at the time of delivery, our courier partner will attempt re-delivery.
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In rare cases of delays due to unforeseen circumstances (weather, strikes, or courier issues), we will keep you informed via email/SMS.
📍 Service Areas
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We currently ship pan-India.
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International shipping will be available soon—stay tuned!
If you have any questions, feel free to reach out to our support team. We're here to help! 💖
