Privacy Policy – Lunar Luxe
Lunar Luxe operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a seamless shopping experience (the “Services”). Lunar Luxe is powered by Shopify, which enables us to provide these Services.
This Privacy Policy explains how we collect, use, and disclose your personal information when you use our Services or interact with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to personal information.
By using our Services, you agree to the practices described in this Privacy Policy.
🔐 Personal Information We Collect
We collect personal information that helps us serve you better, including:
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Contact Details: Name, address, phone number, email
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Financial Information: Payment details, transaction data
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Account Information: Username, password, preferences
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Transaction Information: Purchase history, cart activity, returns
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Communication Data: Messages or support queries
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Device Information: IP address, browser type, device data
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Usage Information: Interaction with our website
📥 Sources of Information
We collect information from:
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Directly from you (when you shop, sign up, or contact us)
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Automatically (via cookies and tracking technologies)
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Service providers (payment gateways, analytics tools, etc.)
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Third-party partners
⚙️ How We Use Your Information
We use your personal information to:
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Provide & Improve Services: Process orders, manage accounts, personalize shopping
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Marketing & Advertising: Send offers, promotions, and relevant ads
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Security & Fraud Prevention: Protect accounts and transactions
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Customer Support: Respond to queries and maintain communication
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Legal Compliance: Meet legal obligations and enforce policies
🔄 Sharing of Information
We may share your data with:
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Shopify and service providers (payments, shipping, analytics)
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Marketing partners (for personalized ads)
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Legal authorities (if required by law)
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Business transfers (mergers, acquisitions, etc.)
🛒 Relationship with Shopify
Our store is hosted by Shopify. Shopify may process your personal data to provide and improve services.
You can learn more here: https://privacy.shopify.com/en
🔗 Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
👶 Children’s Privacy
Our Services are not intended for children. We do not knowingly collect data from minors. If such data is identified, it will be deleted upon request.
🔒 Security & Data Retention
We use industry-standard security measures to protect your data. However, no method is 100% secure.
We retain your data only as long as necessary for:
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Order processing
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Legal compliance
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Dispute resolution
🧾 Your Rights
Depending on your location, you may have rights to:
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Access your data
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Request deletion
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Correct inaccurate data
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Request data portability
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Opt-out of marketing communications
To exercise your rights, contact us at cosmeticlunarluxe@gmail.com
🌍 International Transfers
Your data may be processed outside your country. We ensure appropriate safeguards for such transfers.
⚠️ Complaints
If you have concerns about your data, contact us. You may also file a complaint with your local data authority.
🔄 Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.
For any questions regarding this Privacy Policy, contact us at cosmeticlunarluxe@gmail.com
